Highbridge, a Boston-area service company headquartered in Beacon Hill, provides premium residential concierge management as well as consulting services for in-house and contract-managed programs.  

Management Team

Patrick J. Knight is the founder of Highbridge Concierge. With more than 30 years of senior management experience providing services at premium Boston properties, he has addressed every facet of concierge operations.

He has managed a staff of more than 200 concierge members at some of Boston’s most-coveted addresses – consistently developing teams dedicated to meeting the unique needs of each property. Most importantly, Patrick delivers the accountability clients and management boards require       and the outstanding service residents and customers covet. 

Rafek Yosafzai is a Senior Operations Manager who has spent his entire professional career in hospitality related roles. His primary focus is working with Highbridge’s evening and overnight concierge team. Rafek has worked with Patrick for over twenty-five years.

Andrew Morrissette is a Senior Operations Manager involved in all enterprise functions. He works closely with clients and team members to ensure a high level of service is consistently delivered across the entire Highbridge portfolio. Andrew has worked with Patrick for over a decade.

Jocemyanda Colin is the Human Resources and Operations Coordinator who spent over five years in the luxury services and hospitality industry before joining Highbridge.  She graduated from UMass Boston with a degree in Latin American and Iberian studies.  Her primary focus is finding talented individuals to join our team.  Jocemyanda has worked with Patrick for over two years.

Ishfaq Ahmed is the Operations Supervisor for the third-shift concierge staff. His goal is to ensure that both our team members and properties are well cared for during the late hours. He has worked with Patrick for four years.